Championing Users and Crafting Careers

By Shona Isbister

On this episode of Code Bytes, Stephen is joined by Shona Isbister, Staff Content Designer at DailyPay.

Shona shares her diverse career journey from being a secretary to heading the technical documentation team. Her advice to aspiring technologists emphasises continuous learning, adaptability, and a willingness to change, highlighting the dynamic nature of the technology field.

The pair discuss challenges within the industry, particularly gender diversity while expressing positivity about the growth and opportunities in the software sector, especially in Belfast. She encourages companies to create inclusive cultures that support career development and recognise talent.

Recognising the importance of mentorship, drawn from various sources throughout her career. She identifies empathy, strong communication skills, and a genuine desire to help users as key traits for success in technical or content writing roles.


About Code Bytes

Code Bytes, hosted by Stephen Turkington, Co-Founder of Search 5.0, is your go-to source for exclusive insights into excelling in the software engineering space.

Embark on a journey with us as we interview industry thought leaders, tracing their exceptional careers and marketplace impact. 

Guests are typically leaders within the software engineering domain, offering invaluable wisdom and perspective to our listeners. Join us as we delve deep into what it takes to thrive in this dynamic field and stay ahead of the curve.

New episodes are released every Thursday and are available on all major podcast streaming platforms. 

Discover more episodes here.